MARCH/APRIL 2012 Article

Don’t Forget: Register for the Sage Customer Portal!

Remember, a streamlined, self-service website is available for your Sage solution. You should have received an email with your new account number and instructions for registering. When you sign up for the Sage Customer Portal, you'll gain access to:

  • Important product information.
  • Information on your Sage accounts.
  • Retrieval of your product activation codes.

If you have a current support plan or Sage Business Care plan, in addition to your plan benefits, you can use the Sage Customer Portal to chat online with support, submit a support case, and more. The Sage Customer Portal also provides easy access to your product Knowledgebase and Frequently Asked Questions.

Sign up for the new Sage Customer Portal today!

    Gaining access to this valuable resource is easy:
  1. Visit and select the "Log On" link in the upper right hand corner of the screen.
  2. On the logon screen, select the "Sign up for a Portal Account" link.
  3. Choose the "I am an existing Sage Customer" option. This will provide you access to your account record with Sage that includes your registered products.
  4. Follow the on-screen wizard instructions to complete the registration process. You will need the following information:
    1. Your new Customer/Account ID (this was provided in email at the beginning of March)
    2. Contact Person, including a phone number and email address
    3. Your address

Questions? If you have any questions during this transition to the new Sage Customer Portal, please read the Sage Customer Portal online FAQ.


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