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How can credit note not offset original invoice on OE

Last post 10-02-2008 3:02 PM by Paul. 3 replies.
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  • 10-01-2008 1:06 PM

    • Mike
    • Top 50 Contributor
    • Joined on 09-28-2008
    • Posts 4

    How can credit note not offset original invoice on OE

     I use GL AR AP IC and OE modules. On OE, how can i create seperated line when i make credit note for original sales invoice?

    For example, 1st day, i made sales $1,000 on OE and inventory decrease same amounts. 2nd day, I received payment $1,000.  3rd day, this customer return some products, then i issued credit note invoice $200 on OE to offset original invoice and inventory increase $200 as well. 4th day, I recorded payment $1,000 on AP Receipts entry. Because this custome now balance is $800 but i received full payment $1,000. So i have to do 2 entries: 1) offset balance $800  2)receive unapplies cash $200.

    My questions is I want to show up 2 line on AR Receipt entry: one line shows balance $1,000; the other line shows -$200 on this customer. If i receive $1,000, i offset first line; If i receive $800, I offset first and second line. HOW CAN I MAKE SALES CREDIT NOTE ON OE AND LET IT SHOWS UP 2 LINES ON AR MEANWHILE, INVENTORY INCREASE $200?

    Thanks

  • 10-01-2008 1:25 PM In reply to

    • Paul
    • Top 75 Contributor
    • Joined on 07-31-2008
    • Posts 3

    Re: How can credit note not offset original invoice on OE

     I'm not sure why you want to do this but a customer statement which shows the applied details should give you something close to what you are looking for.

    From the customer's pespective they paid you $1,000 for invoice A so shouldn't you show that they paid that invoice but still have the $200 credit note available to them? The timing of the transactions suggests to me that you should leave the credit note outstanding on their account then apply it against their next invoice wich they will pay partially using the credit note.

  • 10-02-2008 12:36 PM In reply to

    • Mike
    • Top 50 Contributor
    • Joined on 09-28-2008
    • Posts 4

    Re: How can credit note not offset original invoice on OE

    Yes, $200 credit note will leave as outstanding on their account, and apply it against their next invoice which they will pay partially using the credit note.

    The question is can i make credit on OE credit/debit entry and let it shows up 2 line on AR receipts - one is $1000 the other is -200? (i like use this way to make credit note)

     if I can, how to do it?  Thanks

     

  • 10-02-2008 3:02 PM In reply to

    • Paul
    • Top 75 Contributor
    • Joined on 07-31-2008
    • Posts 3

    Re: How can credit note not offset original invoice on OE

     I thought you were issuing a credit note for items returning to inventory. Is this not what you are doing?

    If it is how does the $1,000 become part of returning items to inventory?

    Second, if you put the $1,000 on the credit note are you not duplicating an entry that has already been processed? If so why would you do this?

    Third, why do you want to make your like more complicated by processing something that has already been processed?

    I suggest you process the transactions the way the goods are moved or the cash is moved and keep it simple. In this case you are returning $200 to inventory so I suggest you process a credit note for the $200 going back into inventory and leave it at that.

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